Assertiveness: An Empowerment Tool

Assertiveness: An Empowerment Tool

Some goals for the training are: 

  • increase the knowledge base about assertive communication skills
  • develop an understanding of how assertiveness can support an individual’s journey of recovery
  • promote the use of assertiveness as a way to develop relationships and improve communication skills
  • support the development of leadership in all individuals as a way to grow professionally and personally

Some learning objectives for the training are:

  • define the concept of assertive communication
  • identify the differences between assertiveness, aggression, and passivity
  • support participants in their development of strategies for effective use of assertiveness
  • develop creative ways to use assertiveness skills in all types of interactions


In regard to a summary, assertiveness can be a tool for all treatment providers because it is a simple yet powerful strategy to encourage individuals seeking services to use their voice as they advocate for themselves and others in need of support and treatment.  While treatment providers are often experts in the interventions that they use for treatment, the individuals seeking services are experts in themselves so providing tools that can be easily used throughout all aspects of life, including treatment, is essential to setting those individuals up for success.

One of the major aspects of assertive communication is the use of “I Statements.”  Incorporating the use of these statements into everyday life, not just the treatment experience, supports empowerment and one’s ability to identify feelings and increase self-confidence by focusing on what is within the control of the individual.

Presenter: Renée Cavallaro, LCSW

Renée Cavallaro has been a leader in the Behavioral Health field for over twenty years.  Throughout her career, she has maintained a focus on sustaining an environment that promotes a positive, forward-thinking culture and commitment to mission and vision.

Renée’s professional journey has included Leadership Development, Community-based Behavioral Health organizations, Continuous Quality Improvement, Behavioral Health Managed Care, Higher Education, and Sales, Marketing, and Community Outreach.

Renée has been a strong voice for workforce development, team building, and bridging the gap between clinical excellence and administrative supports.  Her ability to build and empower teams is seen throughout her professional experiences and her relationships with others.


Credits: 3CEU’s for PA Social Workers; MFT’s and PC’s Fee: $60.00

Cancellation requests submitted five (5) business days before the start of the workshop will receive a 50% refund. Cancellation requests received less than 5 business days before the start of the workshop will receive a credit towards another workshop of equal value.

Social Work prn reserves the right to CANCEL and/or RESCHEDULE any workshop at any time. In the event Social Work prn cancels a scheduled workshop, we will notify all registered participants immediately, and provide either a full refund or credit towards another workshop.

Please allow up to five (5) business days for refund to be processed.


“NASW-PA Chapter is a co-sponsor of this workshop. 3 CEs will be awarded for completion of this course. NASW has been designated as a pre-approved provider of professional continuing education for social workers (Section 47.36), Marriage and Family Therapist (Section 48.36) and Professional Counselors (Section 49.36) by the PA State Board of Social Workers, Marriage & Family Therapists and Professional Counselors.”




June 2019
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